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Secure connection · rekonio.comBrands and creators, connected
Connecting brands and creators…
Secure connection · rekonio.comBrands and creators, connected
Connecting brands and creators…
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How we verify creators with their PAN, and exactly how we protect, keep and delete that data.
To keep Rekonio safe, secure and fraud-free, we ask creators to verify their identity with their PAN (Permanent Account Number) before they can withdraw without limits. Verification confirms that payouts reach the right person, keeps fake and duplicate accounts out, and lets us deduct and report TDS correctly under Indian tax law.
Verified creators get the Verified badge. Brands can see that you have been verified — and nothing else.
Only your PAN card. Verification takes about 2 minutes.
You must be 18 or older, and the PAN must be your own personal PAN.
Rekonio staff will never ask for your PAN or documents by chat, WhatsApp, phone or email. Only use the Verification page.
A clear photo is the fastest way to get approved.
Accepted: JPG, PNG or PDF up to 5 MB. Not accepted: photocopies, screenshots of photos, edited or cropped images, business PANs, or someone else’s PAN.
Most reviews finish within 1–2 business days; some take up to 5. If something doesn’t match, we tell you exactly what to update — usually just one item — and keep everything else on file. Until you are verified you can still use Rekonio and make a limited withdrawal once a month; the exact limit is shown on your Earnings page.
Your PAN card image is deleted 30 days after we review it.
| Data | How long we keep it |
|---|---|
| PAN card image | Deleted 30 days after our review decision. Uploads you never submit are deleted after 7 days. |
| Full PAN (encrypted) | If you are not verified, erased 30 days after the decision. If you are verified and have received payouts, kept for up to 8 years after the relevant financial year, as Indian tax and accounting law requires. |
| Masked PAN (e.g. ABCDE****F), legal name, verification status and decision dates | Kept while your account is open, and with your tax records afterwards. |
| PAN fingerprint (a one-way code that cannot be turned back into your PAN) | Kept to stop the same PAN verifying more than one account (fraud prevention). |
| Consent records and access logs | Kept for at least 1 year, and as long as needed to show we handled your data lawfully. |
Deletion runs automatically every day. We do not use an outside verification vendor today; if we add one (for example, to check your PAN against the Income Tax Department record), we will update this page first and tell you who it is and how long they keep data.
Withdraw consent any time. On the Verification page, choose “Withdraw consent and delete my verification data”. We delete your PAN card image and date of birth immediately, remove the Verified badge and erase your full PAN — unless you have already been paid, in which case tax law requires us to keep it (encrypted) with those payment records.
Under the Digital Personal Data Protection Act, 2023 you can also ask for a summary of the data we hold, correct or update it, ask us to erase it, nominate someone to act for you, and raise a grievance. See our Privacy Policy for details.
Grievance Officer: dpo@rekonio.com
If you are not satisfied with our response, you can complain to the Data Protection Board of India.
Know Your Customer (KYC) means checking that people are who they say they are. We verify creators before unlimited withdrawals so payouts reach the right person, fake and duplicate accounts are kept out, and TDS on your earnings is reported against the correct PAN as Indian tax law requires.
You can still use Rekonio and make a limited withdrawal once a month. Unlimited withdrawals need a verified PAN because tax law requires it for TDS. You can apply for a PAN (or instant e-PAN) on the Income Tax Department website.
Yes. Upload the e-PAN PDF issued by the Income Tax Department, NSDL or UTIITSL exactly as you downloaded it.
That’s fine. Enter the name exactly as printed on your PAN card. It is used only for payouts and tax; your public profile name doesn’t change.
Not for creator verification. Use your personal PAN — the 4th character of an individual PAN is “P”.
We occasionally re-check accounts — for example if your PAN, name or payout account changes, if a document was unclear, or during a periodic security review. It keeps accounts accurate and protects your earnings.
No. Brands see only the Verified badge on your profile. They never see your PAN, date of birth, legal name or PAN card image.
No. We never sell identity verification data or use it for advertising.